Never have I been to a Automotive Service company experience such amazing service. Not just one service tech but all of them are truly transparent and authentic.Their goal of providing the best service possible shines threw at every opportunity. Unlike other places the feeling that they are being honest about what needs to be repaired/serviced and explaining it as a real person.They went above and beyond when I needed help with a battery they offered their time and effort free of charge simply because they care.They provide a atmosphere where you feel like you are family and they provide the service as their it is their own vehicle
Dex Roberts
15:02 26 Nov 20
Knibbe staff always provides up front information in terms of what has been discovered or diagnosed with your vehicle. Unlike other repair locations, Knibbe advises the customer EARLY ON in the process, allowing additional items found and needing attention and the costs to repair shared. Then, the customer has the choice to proceed at the same appointment or delay and come back in the future. Great business practice. Honest, upfront, accurate pricing, friendly staff, on time delivery! What more can a customer ask for?
Bruce Wilson
15:29 07 Nov 20
Had a great experience at Knibbe in October 2020. No one likes spending money on vehicle repairs...its one of the least exciting expenses. Knibbe makes the experience a pleasure with their friendly service, clear communication and up front approach to vehicle repairs. I had a clear understanding of what needed to be repaired and what could wait. I consider Knibbe my go to garage for vehicle repairs and maintenance.
Steve Dowler
16:04 26 Oct 20
Great quality work at a great price. Very knowledgeable staff that explain and show you exactly what was done and why in a way you understand without trying to confuse you. I’ve recommended Knibbe to many people and all are very happy with their service. Thank you Knibbe!
Johnny Patino
19:15 19 Oct 20
The only place I'll take my car too and now the only place my partner goes to, when he needs work done on his truck. Honest. They know what they are doing. Friendly. I also like that they explain things in a way that I can understand. You'll receive the best service here.
Cristina Taylor
01:20 06 Oct 20
As a young woman and first time car owner it was very important I found an honest and reliable automotive shop. The guys at Knibbe were so friendly, informative and most importantly they genuinely cared! This will definitely be my go to car shop going forward as I know I’m in safe hands here! Thanks again guys! Cheers!
Michelle Warren
22:36 05 Oct 20
Long story short, these guys represent true Canadian values, honesty - kindness - precision.No doubt I recommend them 100%THE best mechanical workshop I have visited in Canada.
MARCO CID
03:36 30 Sep 20
Knibbe works harder than any shop I've experienced to get at a reasonable solution. Their staff are very courteous and will clearly lay out the pros and cons of various options. Highly Recommended.
Lynn Gregor
15:40 27 Sep 20
This review is long over due,My family and I have used this garage for around 10 years. Whether it was for a simple fix for our vehicle or a more recent fix of a front axle and power transfer unit. Knibbe has fair pricing and excellent customer service.My most recent visit to Knibbe was due to a vibration and noise coming from my Ford Edge. When I called in they were able fit my vehicle in right away. With our bad luck the noise was actually due to a bad power transfer unit and front right driver axle. Our vehicle is a 2010 with 230,000km, and having a bigger mechanical expense had us worried about putting money into an older vehicle. Before making a decision on if we should fix our vehicle Fred went above and beyond by offering to do an additional inspection to see if anything else was damaged or needing repair, free of charge, so that we could make a better decision on whether or not to fix our vehicle.Once the vehicle was fixed up Fred took the time to show me the parts that were broken and why they needed to be replaced.Thank you Fred and Knibbe for always being a reliable garage and going the extra mile to help my family every time we have an issue with a vehicle.We definitely recommend!
Adam D'Amico
15:32 19 Sep 20
This is my new go to mechanic shop! Fred saved me $2,400 and provided advice on my Camry. I will take my car here for any future issues and will recommend to ANYONE who asks if I know a great mechanic shop. Thank you Fred and Knibbe!
Sherri Leigh
20:17 15 Sep 20
I Have been coming to see Knibbe for about 10 years now. They are the only Auto shop I trust and recommend here in Calgary. Extremely kind, courteous, and honest. Any time there has been a problem, they have always called in advance to give me an update.I love taking any of my vehicles here !
Byron Langager
17:05 14 Sep 20
We're all only human, including the folks at Knibbe. After missing the proper diagnosis on my 2005 Subaru, Sean took the bull by the horns and made things right. Owning up to an error and then going above and beyond to ensure the repairs were fully completed...with a full discount applied on the first repair attempt...earned my respect, my trust and my future business. Quality customer service backed up with integrity. That's a rare combination these days and I surely appreciated it.
Michael Bodnarchuk
16:02 08 Sep 20
I have gone to them every time I need a service because they are very professional and efficient. They make me feel that they actually care about my car and will give the service it needs without trying to talk me into 'extra' stuff. I recommend them as one of the best!
Rebecca Brickson
20:56 24 Aug 20
Great quality work at a great price. Very knowledgeable staff that explain and show you exactly what was done and why in a way you understand without trying to confuse you. I’ve recommended Knibbe to many people and all are very happy with their service. Thank you Knibbe!
Johnny Patino
15:29 07 Aug 20
Reattached muffler after it fell off. Customer service was friendly and expedient start to finish. Fair and honest pricing for quality quick work. Would absolutely go back.
Corey Laurin
19:26 06 Aug 20
Just want to say thank you to the team at Knibbe! A couple of weeks ago I took my car into Crowfoot Hyundai for recall work and asked them to look at my windshield wiper that wasn’t making contact with the windshield. Long story short, Hyundai said it would cost me $70 for them to even look at it (I declined but they looked anyway), $77 for a part, plus whatever their installation fee was. I decided to call Knibbe. I spoke with Fred and asked for an appointment but he told me to just bring my car down later that day and he’d take a look. He had it fixed within 5 minutes. No part. No charge. He was just happy to help. The customer service at Knibbe is unmatched.
Paige Miller
05:10 06 Aug 20
Quality, honest, service. I have been going to Knibbe for about three or four years now. They are the first auto repair shop that I feel like I can trust and isn't trying to fleece me for money. They are extremely accommodating for scheduling. Whenever an unexpected repair needs to be done, they actually show me the part that is defective and why it actually needs to be replaced.The attendants are friendly and the customer service is out of this world. I will not take my vehicles to any other shop.
Kenneth Potter
17:25 24 Jul 20
Knibbe has been my mechanic for at least 14 years. I keep returning because I feel that I can trust them. They communicate very clearly, do not recommend unnecessary work, and their prices are fair. They are also first rate for friendliness and courtesy.
Jean S
17:05 22 Jul 20
This is the best automotive repair shop in north Calgary. I've dealt with guys since 2010 and they have always been polite, fair and respectful. Most of the Northwest already knows this so they are always pretty busy. The wait for an appointment is always worth it but if it's an emergency, reach out to them and I'm sure they will be as accommodating as they can be.
Craig Berntzen
13:57 15 Jul 20
By far the best experience I have had with any shop. Very straightforward and honest, they found and fixed a problem that the dealership never addressed during any of my multiple visits, and did it free of charge. Joe was great to deal with and very professional, they gained me as a customer for life. I highly recommend using Knibbe !!!
Jason Lawrence
16:27 13 Jul 20
Amazing customer service and spectacular results every time. I have a very old car that requires lots of attention and repairs. Every time I need to get it fixed there are endless amounts of issues that make me debate even keeping the car, however the mechanics here are excellent at pin-pointing the issues, fixing them perfectly, and charging a reasonable amount. The men at Knibbe are very respectful of the car's condition and of the money that goes into it. The trust that we have built with one another allows me to always feel comfortable when driving, or when things are being repaired. They go above and beyond to make sure that I leave with a smile on my face.
Claire Foran
00:50 09 Jul 20
Beyond your normal mechanic. This place isn’t going to pull the wool over anyone’s eyes, Randy told me the honest situation with my car (which wasn’t great news...) but then immediately turned around, talked to his manager Shaun and saved me over $500 on the repair. Sure I still spent a ton of money, but nobody ever said mechanical work was easy. This place is fantastic, you’ll be a customer for life.
frazier stensby
16:05 07 Jul 20
Great service and great team. Very helpful and easy to communicate with. They did a diagnostic test and couldn’t find the issues but were happy to help in the future this problem comes back. Highly recommended this team!
Alicia Crevier
16:34 22 Jun 20
I had a great experience at Knibbe Automotive and didn't feel like I was getting scammed even though they kept my car 2 nights longer than planned. They (Brian, specifically) kept me informed throughout the process of what was happening and assured me it wasn't going to cost me extra to have my car there as they didn't want to waste my money. Very rarely have I gone to an auto repair shop where I felt okay leaving my car there longer than necessary, worrying about racking up a huge bill. I will definitely be recommending Knibbe to my family and friends, and bringing my car there again.
David Pluchinski
16:25 22 Jun 20
I've been taking all of our vehicles to Knibbe for several years. The first time I had a car that was making a really horrible exhaust noise. They easily could have told me that it needed a new muffler etc, but instead said that it needed this little part for about 75 bucks. I appreciated the honesty and have grown to really trust that they are just trying to treat their customers right and run a good business. I highly recommend Knibbe.
Don King
22:12 15 Jun 20
All of the guys that work at Knibbe in Crowfoot are amazing! They are all so kind and willing to take the time to explain what they are doing and why. I cannot thank Adam and the rest of the team enough for being so nice to me, especially with my zero knowledge about cars! Thanks again you guys! You're the best!
Jill Temple
22:51 12 Jun 20
Older vehicle that needed an insurance inspection...and 1 repair related to it passing inspection. I knew about the 1 repair even before I dropped the vehicle off...so no surprises when Jordan gave me the news. They fixed it at a very good price. During the calls we talked about other maintenance on the older vehicle (that I had ignored for far too long). Jordan worked with me and my budget to get what we needed done. He never tried to upsell me as I knew the work was required and long overdue. Jordan actually gave me options on keeping the costs down if I wanted. I would absolutely go back to them - honest to deal with and fair priced. I fully recommend them - support local !! All work was done on time..and no followup issues.
George Forster
02:23 11 Jun 20
I can’t say enough about this shop. The staff is courteous, reliable and trustworthy. Most of us have little idea on how to repair a vehicle so we count on our mechanic to be honest and knowledgeable, this is Knibbe. Everyone I have recommended this shop too has thanked me.
Lori Vollmerhaus
19:21 19 May 20
Friendly and knowledgeable staff made booking my appointment easy and convenient. The repair on my my truck and sedan were both done quickly and with high quality. The staff even gave me the option of less expensive fixes that will do pretty much the same thing as the more expensive options. Overall, very satisfied.
Eric de Haas
19:02 19 May 20
Knibbe Automotive repair is one of the best car repair shops I've ever been to! The customer service was professional yet friendly and I have absolutely no trouble recommending this shop to anyone who is looking into the simplest or most complex inquiries. Fred was extremely helpful both over the phone and in person and is a testament to Mr. Knibbe's dedication to hiring a quality team for the best customer experience. 5/5, would come back again.
Angelo Mariano
01:36 15 May 20
Hey. I was very pleased with these guys. Great communication with me about my truck. I had some electrical diagnoses and repaired. They saved everything and showed me the problems and how they fixed everything. Turn around time was really quick. Thanks Knibe! I love supporting local. - Kurt
Stenny 4 Days
14:44 11 May 20
We LOVE this shop! No need to worry about getting rooked on unnecessary repairs. They are honest, and upfront about what needs to get done, and will prioritize repairs based on need and budget. Have an issue? Bring it up to them - they really strive for an exceptional customer experience and will do what they can to make sure you are happy! We have been coming to this shop for a few years now and will continue to do so for years to come!
Christine Stevenson
16:40 01 May 20
Incredibly grateful for quick service to get us back safely on the road again! They are honest and walk you through what needs to be done so there aren't any surprises at the end bill. I would highly recommend and would definitely entrust our car to their services in the future.
Bethany Jane
18:31 24 Apr 20
Knibbe did the brake job on my 2014 Subaru for $125 cheaper than the dealer. They were on time and on price. Knibbe- is tops in my books. Very knowledgeable and professional. Simply stop by and ask them for a quote. Awesome
Lance Wallace
02:54 25 Feb 20
My third visit to Knibbe in Crowfoot and I have nothing bad to say about this place. The people who work there are great. The quality of repairs is great. The value of work/customer service for the money I paid is great. I can’t say enough good things about this place!
Megan G
18:02 24 Feb 20
The customer service is absolutely fantastic. I was hugely impressed by the professional and friendly behaviour of the Manager Shaun Eriksen. These folks not only carried out the maintenance work on my vehicle quickly and efficiently when I visited them today, Shaun said the charges would be on him - it was as if Santa was visiting me belatedly. I recommend this place to everyone for their auto repair works; of course, I would keep coming to these people for my auto issues. All the best to Knibbe!
P Mukherjee
20:01 21 Feb 20
Amazing customer service. Brian and Shawn are so attentive and understanding of circumstances. Fit me in eighth away no questions asked and was proactive on getting my parts ordered having major work done in 1 day ready to go for me. Amazing job!!
Avalon Forrester
15:18 12 Feb 20
I took my ram into dodge dealer for recall work and dodge had two expensive items they wanted to repair (steering column rack leak and new brakes). I was suspicious so I looked under my truck for leaks and there was only some residual oil from an oil change i did, and brakes seem fine to me, so after reading great reviews of Knibbe, I took my truck there for an inspection. They did not try to sell me new brakes (their report said 30% brake life left, which is just perfect for years yet), no steering column leak, AND they also found 4 bolts super loose on my transfer case to the engine (so they tightened them 🙂 which ended up greatly reducing a vibration issue that i gave up on with the dealer as the dealer had it 4 times to try and fix and could not). Greatly recommend, thank you Knibbe!
Colin F
20:33 11 Feb 20
My engine light went on, this is a scary thing for anyone! I took it to Knibbe and they did a full diagnostic... then they handed me my bill for $0... I was super confused and they said since they didn't do any parts or anything yet and didn't technically fix it (it just went off on it's own right before the service of course!) they didn't feel right charging me.My Father took his car to a dealer after this cold pinch we just had and it cost him $250.00. I mean it's clear, why trust anyone else with your car?Go to Knibbe! Friendly, they know what they are doing, and they actually put the customer first!
Joseph Rino
22:28 22 Jan 20
Amazing customer service... I was stick with flat tires due to the cold and they fixed me up, replaced a small part and sent me on my way without even charging me! I used to take my vehicle to Knibbe and will make the drive to start using them again. They have always been a very honest and helpful auto repair.
Joanne Toller
17:56 17 Jan 20
I absolutely love Knibbe Automotive Repair at Crowfoot Crossing. Shaun and all the guys are wonderful, caring and courteous. I am a senior and am treated with respect and kindness. I unequivocally recommend this group of people to anyone who asks or is contemplating having some work done on their car. Thank you for all your service that went above and beyond what I expected.
Lorrie Player
18:46 08 Jan 20
Everyone here seemed to be in a great mood, and more than willing to help out. Plus they're pretty good at what they do!Loved the people and the service. 🙂
Rena Oosterhoff
15:40 07 Jan 20
This is like taking my jeep to my family to get it serviced. Not only am I treated like part of the family I am not treated like a woman who knows nothing about vehicles. These people care and explain everything to you. You must go here at least once and you will never leave.Thanks for the awesome service!!!
Bev J
05:22 25 Dec 19
First time here. High level of communication and customer service! Showed me the part that was replaced and explained what the part does etc. It was great knowing that the people knew what they were talking about. I appreciated that they checked the rest of the drivetrain after servicing part of it. Personally I found the labor cost a little bit unexpected, but the work done was great. Thank you Knibbe!
Moses Yu
18:42 02 Dec 19
I have been a customer of Knibbe for 10+ years and their customer service and workmanship has been outstanding. They are unique in their industry as they are honest, meet or exceed expectations, and have little to no staff turnover. They explain exactly what work needs done, and they will show you any old parts. A few times they even diagnosed the problem over phone, and assured me that it wasn't an urgent issue, saving me time and money. I would highly recommend Sean, Jordan, John and the rest of the Knibbe team.
Murray Traptow
17:09 12 Nov 19
Great honest service! We took two family cars in for a Fall check up. Randy phoned with recommendations for both vehicles and gave us time to decide as to the course of action. With our daughters 14 year old car we were expecting a laundry list of recommended repairs and were thrilled to hear the recommendations were minimal and that her car is ‘mechanically sound’. A recommendation of a new battery was all that was needed. Upon pick up of our vehicles, Randy showed us the parts they replaced and educated us in the process. The price quoted was the price we paid.Thank you Knibbe for your honesty, diligence and super professional staff!
shelley gartner
01:40 29 Oct 19
Several times over the years I have had Knibbe Automotive complete repair work on my vehicles and my level of satisfaction couldn't be better. These folks, and yep, they are a family run operation are the ONLY ones to go to in Calgary. Terrific service and terrific people.
David Watt
01:00 19 May 18
Several times over the years I have had Knibbe Automotive complete repair work on my vehicles and my level of satisfaction couldn't be better. These folks, and yep, they are a family run operation are the ONLY ones to go to in Calgary. Terrific service and terrific people.
David Watt
20:12 10 Apr 17
Literally. In 2016, we expanded to include German Automotive Repair. All of our technicians are licensed, and they come from a wide variety of backgrounds. We have worked on all the cars that you have heard of and some you maybe haven't!
